Survival of the most adaptable

Wrapping up thoughts on #Money2020, the Vegas show is by far the biggest of this monster event organising company. I’m guessing there were around 15,000 folks there this year, and everything but everything was being covered: AI, machine learning, mobile wallets, core banking, distributed ledger, blockchain, cryptocurrencies and just about every other aspect of making and taking payments.Usually the keynotes on the plenary stage don’t impress me much, as they’re just product pitches, but a few did stand out this year. I was particularly impressed by the content of Oliver Jenkyn’s presentation. Oliver is EVP & Group Executive, North America for Visa and I usually hate Visa’s content. But Oliver began by talking about a messaging conversation he had with his ten-year-old daughter that finished with her asking:

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