Update on HKD & USD bank transfers (25 Jan 2018)| 港元及美元轉帳更新 (2018年1月28日)

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HONG KONG — 25 January 2018 — The Gatecoin team is very disappointed to announce that the facilitation of HKD and USD transfers will be delayed by an additional two weeks.

The good news is that the technical implementation of our new transfer service in partnership with a European payment service provider (PSP) has been completed and is ready to launch. However, we are still waiting for our previous banking partner in Hong Kong to transfer the funds from their accounts to those held by our European PSP partner.

Given that our new partner is licensed in Europe, their financial activities are strictly monitored and they need to report these transactions to their regulator on a daily basis. This means that we need to report all our users’ balances to them and that those balances need to be collateralized. Therefore, we cannot relaunch HKD and USD transfers using this new service until the funds are released from our previous bank. We are contacting this bank on a daily basis and we do not have a clear timeline for the release so far.

Once we have the confirmation from our European PSP partner that they have received the funds from our previous banking partner, all HKD and USD transfers will be resumed immediately. This new service integration will allow automated deposits and withdrawals in HKD and USD to segregated clients accounts with reduced processing times.

We apologize for the HKD and USD transfer service disruption over the past few months. This has been orchestrated by banks in Hong Kong, who have demonstrated hostility not just to our business, but also to a wide range of startups, SMEs and MSO licensed firms including forex and remittance providers.

Your continued patience is highly appreciated.

Thank you very much for your cooperation,

The Gatecoin Team

If you are a journalist with questions about this update, please email media@gatecoin.com.

港元及美元轉帳更新

香港 — 2018年1月25日 — Gatecoin團隊在此遺憾地宣佈,我們需要進一步推遲港幣和美元轉帳的開通時間兩個星期。

好消息是我們已經完成與歐洲支付服務供應商(PSP)合作,以實施新的轉賬服務。不過,我們仍然在等待香港之前的銀行合作夥伴把賬戶上的資金轉到我們歐洲 PSP合作夥伴手中。

鑑於我們的新合作夥伴在歐洲獲得認可,他們的財務活動受到嚴格監控,需要每天向其監管機構報告。這意味著我們需要將所有的用戶餘額報告給他們,而這些餘額需要抵押。因此,我們需要等到我們能從上一家銀行取回資金,才能啟動服務。我們仍然跟有關方面每天聯絡,但目前為止我們仍未收到確實的答覆。

一旦我們得到歐洲PSP合作夥伴的通知確認該筆資金已被成功轉入,所有的港幣和美元轉賬都將立即恢復。之後,我們的服務將整合並允許以港幣和美元自動存款和提款,以縮短處理時間。屆時,港幣和美元存款和提款將得到更有效的處理。

我們對過去幾個月的服務暫停表示歉意。這是由香港銀行策劃的,這些銀行不僅對我們的業務表現出敵意,而且還對廣泛的創業公司,中小企業和MSO許可的公司包括外匯和匯款供應商表現出了敵意。

希望大家體諒並耐心等候。

謝謝,

Gatecoin團隊

如果您是記者並想查詢有關此更新的問題, 請發送電子郵件至media@gatecoin.com。

港元及美元转帐更新

香港 — 2018年1月25日 — 我们在此遗憾的宣布,我们需要进一步推迟港币和美元转帐的开通时间两个星期。

我们已经完成与欧洲支付服务供应商(PSP)合作,以实施新的转账服务。不过,我们仍然在等待香港之前的银行合作伙伴把账户上的资金转到我们欧洲 PSP合作伙伴手中。鉴于我们的新合作伙伴在欧洲获得认可,他们的财务活动受到严格监控,需要每天向其监管机构报告。这意味着我们需要将所有的用户余额报告给他们,而这些余额需要抵押。因此,我们需要等到我们能从上一家银行取回资金,才能启动服务。我们仍然跟有关方面每天联络,但目前为止我们仍未收到确实的答覆。

一旦我们得到欧洲PSP合作伙伴的通知确认该笔资金已被成功转入,所有的港币和美元转账都将立即恢复。之后,我们的服务将整合并允许以港币和美元自动存款和提款,以缩短处理时间。届时,港币和美元存款和提款将得到更有效的处理。

我们对过去几个月的服务暂停表示歉意。这是由香港银行策划的,这些银行不仅对我们的业务表现出敌意,而且还对广泛的创业公司,中小企业和MSO许可的公司包括外汇和汇款供应商表现出了敌意。

希望大家体谅并耐心等候。

谢谢,

Gatecoin团队

如果您是记者并想查询有关此更新的问题, 请发送电子邮件至media@gatecoin.com


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